Cancellation Policy

 

 

At Yerime, we understand that plans can change and we want to make the cancellation process as easy as possible for our customers.

Free Cancellation:
Customers have the option to cancel their order within 1 hour of placing it at no charge. To cancel an order, please contact our customer service team at contact@yerime.com.

Cancellation Fees:
If you wish to cancel an order after 1 hour of placing it, a small fee of 6% of the total order value will be charged. This fee is necessary as our fees for processing the order are not refundable.

IMPORTANT:

Please note that once the product has been shipped, the order cannot be canceled. If you wish to return the product, please refer to our Returns & Refund policy for further information.

To cancel an order and request a refund, please contact our customer service team at contact@yerime.com.

Please note that it may take up to 7 business days for the refund to be processed and for the funds to be returned to the original payment method.

We appreciate your understanding and thank you for choosing Yerime!

 

CONTACT INFORMATION:

Email: Contact@yerime.com

Phone: +1 (206) 875-3990 

Address: 539 W Commerce St #2861 Dallas, TX 75208, USA

Service Hours : From 9 am to 5 pm (CDT)

Business Days : Monday to Friday